Returns & Exchanges

At Tawakkal Fabrics, we strive to ensure your complete satisfaction with our premium fashion collections by offering a seamless 7-day return and exchange policy. If you receive a damaged or incorrect item, we are committed to resolving the issue promptly to maintain your trust in our craftsmanship.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team via email or WhatsApp within 7 days of delivery, providing your order number and clear photos of the item in question.

• 2.
  Quality Verification

  Our quality assurance team will review your request to ensure the product is unworn, unwashed, and still has all original Tawakkal Fabrics tags attached.

• 3.
  Secure Packaging

  Once your return is approved, pack the item securely in its original packaging along with the invoice to prevent any damage during the transit process.

• 4.
  Processing Refund or Exchange

  After we receive and inspect the returned parcel, we will process your exchange or issue a store credit/refund within 5 to 7 business days.